Privacy Policy
We never sell, trade, or rent your personal information to third parties.
The website belkode.com is operated by Belkode LLC (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our store or purchase a Microsoft software license.
1Data We Collect
Information you provide
- Full name and billing address
- Phone number and email address
- Payment details (securely processed — card information is never stored on our servers)
- Order history and customer service correspondence
- Account login credentials, if you register an account
Information collected automatically
- IP address and browser type
- Pages viewed and time spent on our website
- Device type and operating system
- Search terms and referring URLs
- Cookies and tracking technologies (see Section 7)
2How Your Data Is Used
We use the information we collect to:
- Process and deliver your order, including emailing your license key
- Send order confirmations and delivery emails
- Respond to customer service inquiries and support requests
- Process return and refund requests
- Prevent fraud and maintain website security
- Improve our products, services, and website experience
- Send promotional emails — only with your consent; unsubscribe at any time
- Comply with applicable legal and regulatory requirements
3Consent
How we obtain your consent: you provide consent when you share your information to complete a purchase, deliver your license, or process a return.
How to withdraw consent: contact us at contact@belkode.com or +1 (706) 610-2305 at any time. Withdrawing consent may limit our ability to provide certain services.
4Information Sharing
We never sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:
- Our Microsoft CSP (Cloud Solution Provider) partner: as needed to source and verify license orders
- Service providers: payment processors and email delivery platforms — solely to process your order and deliver your license
- Legal requirements: when required by law, court order, or government authority
- Business transfers: if Belkode LLC is acquired or merged, your information may be transferred to the new owner
- Fraud prevention: to protect our rights and prevent fraudulent activity
5Payment Security
All transactions are processed through secure, PCI-DSS-compliant payment gateways. Your full card number is never stored on our servers. All payment data is protected using SSL encryption in compliance with PCI-DSS standards.
We accept: Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, Diners Club, JCB, and UnionPay.
6Data Retention
We retain your personal data for as long as necessary to maintain order history and account records, comply with legal and tax obligations (typically seven years), and resolve disputes.
You may contact us at contact@belkode.com at any time to request deletion of your personal data. Subject to legal retention requirements, your request will be processed within 30 days.
8Third-Party Services
Our website uses third-party services, each governed by its own privacy policy, including payment processors and our WooCommerce/WordPress e-commerce platform. We encourage you to review the privacy policies of any third-party provider we use.
9Your Rights
- Access: request a copy of the personal information we hold about you
- Correction: request that inaccurate or incomplete data be corrected
- Deletion: request removal of your personal information
- Opt-out: unsubscribe from marketing emails at any time
- Portability: request your data in a portable, machine-readable format
To exercise any of these rights, contact us at contact@belkode.com.
10Children’s Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child under 13 has provided us with personal information, contact us immediately and we’ll promptly delete it.
11Security Measures
We apply industry-standard security measures, including SSL encryption across all website pages and PCI-DSS-compliant payment processing. No method of transmission over the internet is 100% secure, but we’re committed to protecting your data using industry best practices.
12External Links
Our website may include links to external websites, including Microsoft’s own support pages. We’re not responsible for the privacy practices of those sites.
13US State Privacy Rights
California Residents (CCPA/CPRA)
You have the right to know what personal information we collect, use, and disclose; request deletion; opt out of the sale or sharing of personal information; correct inaccurate data; and receive non-discriminatory treatment. We do not sell personal information.
Other State Residents
Residents of Virginia, Colorado, Connecticut, Texas, and other states with applicable privacy laws may have similar rights to access, correct, delete, and opt out of certain data processing.
We respond to verifiable consumer requests within 45 days. You will never be discriminated against for exercising your privacy rights.
14Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page will reflect any changes.